PRIVACY POLICY

Introduction

At Neveah LLC (“Neveah,” “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our clients’ and users’ personal information. This Privacy Policy explains how we collect, use, disclose, and store information when you use our website (https://nevaeh.online), platform, and related tools (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

Scope & Applicability

This Policy applies to personal information we process in the United States. Depending on your state of residence, you may have additional privacy rights (e.g., California, Virginia, Colorado, Connecticut, Utah). If you are located in the European Economic Area (EEA), United Kingdom (UK), or other regions with data protection laws, we will handle your data consistent with applicable requirements (e.g., GDPR) where relevant.

What Information Do We Collect?

1) Personal Information

Information that identifies or can reasonably be linked to you, such as:

• Full name
• Email address
• Phone number
• Business name
• Billing and payment details
• Any information you provide via forms, demos, support requests, or platform use

2) Business Information

• Business website and profile details
• Estimated monthly revenue ranges (if provided)
• Client management data you upload during onboarding or use of the platform

3) Technical & Usage Information

• IP address, device IDs, browser type/version
• Pages viewed, access times, referring URLs
• Cookies and analytics data (see “Cookies & Tracking Technologies”)

4) Sensitive Information

We do not intentionally collect sensitive personal information (e.g., health, religion, ethnicity) unless clearly necessary and with your explicit consent.

How Do We Collect Personal Information?

• Directly from You: When you complete forms, book demos, subscribe, or contact us.
• Through the Platform: Data generated by your use of the Services.
• Automatically: Via cookies, pixels, SDKs, logs, and analytics.
• Third Parties: Service providers, integration partners (e.g., payments, ads, CRM), or publicly available sources, consistent with applicable law and your settings.

How Do We Use Your Information?

• Provide, operate, maintain, and improve the Services
• Configure and tailor the platform to your business needs
• Process payments and manage subscriptions
• Communicate service updates, security alerts, and administrative messages
• Send marketing communications with your consent and provide opt-out options
• Monitor, prevent, and detect fraud, abuse, or security incidents
• Comply with legal obligations and enforce our Terms

We do not sell your personal information. We may engage in activities that constitute “sharing” or “targeted advertising” under certain state laws—see “Your Privacy Rights.”

Disclosure of Personal Information

• Service Providers & Processors: Hosting, payment processing, communications, analytics, customer support. These parties are bound by confidentiality or data processing terms.
• Legal, Compliance & Safety: To comply with law, respond to lawful requests, or protect rights, safety, and security.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets. We will notify you of material changes.
• With Your Consent: When you ask us to or clearly consent to sharing.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the site, remember preferences, analyze usage, and (where permitted) customize content and marketing. You can control cookies via your browser settings; disabling some cookies may limit certain features.

Analytics, Advertising, and “Do Not Sell or Share”

We may use analytics and ad partners to measure performance and, where allowed, deliver more relevant content. Some states (e.g., California) define certain data uses for cross-context behavioral advertising as “sharing.” You can opt out of such “sale”/“sharing”/“targeted advertising” where applicable using the link below and by adjusting cookie preferences.

Do Not Sell or Share My Personal Information

How Do We Protect Your Information?

• Encryption: TLS/SSL for data in transit
• Access Controls: Role-based and need-to-know access
• Security Reviews: Periodic assessments and monitoring
• Secure Hosting: With reputable providers

No system is 100% secure. If we become aware of a security incident that affects your personal information, we will notify you in accordance with applicable laws.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we take steps to delete or de-identify information.

Your Privacy Rights

Depending on your location, you may have rights such as to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Opt Out of marketing communications at any time
• Opt Out of “sale,” “sharing,” or “targeted advertising” where state law provides those rights
• Portability (receive your data in a portable format), where applicable
• Limit Use of Sensitive Information (if we collect any), where applicable

To exercise rights or appeal a decision, contact us at support@neveah.online. We will verify and respond consistent with applicable law. For marketing opt-outs, use the unsubscribe link in emails or contact us.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to request deletion.

International Users

Our systems are primarily located in the United States. If you access the Services from outside the U.S., you understand that your information may be processed in the U.S. and other countries that may have different data protection laws than your jurisdiction.

Third-Party Links & Integrations

The Services may contain links to third-party websites or include integrations with third-party tools (e.g., payment processors, ad platforms). We are not responsible for their privacy practices. Review their policies for more information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The latest version will be posted at https://nevaeh.online/privacy-policy. Your continued use of the Services after an update signifies acceptance of the revised Policy.

Contact Us

Legal Basis, Governing Law & Venue

Where required (e.g., GDPR regions), we process personal data based on one or more legal bases: consent, contract performance, legitimate interests, legal obligations, or vital interests. This Policy and any disputes are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the state and federal courts in Delaware, USA.